Frequently Asked Questions
Everything you need to know about shopping with Booby.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please note that for hygiene reasons, certain items like intimates cannot be returned once opened.
How do I know which size to order?
Each product page features a detailed size guide with specific measurements. We recommend measuring yourself and comparing it to our chart to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.
Can I change or cancel my order after it's placed?
We process orders quickly, but if you contact our support team within 1 hour of placement, we will do our best to accommodate changes or cancellations.
Are your materials sustainably sourced?
At Booby, we prioritize quality and ethics. 80% of our current collection is made from organic cotton or recycled fabrics, and we are working toward 100% sustainability by 2025.